Privacy Policy

caneadvisory.com

Last updated August 2024

Introduction

This is the privacy policy of CANE ADVISORY SAS (925 378 119 R.C.S.) (“Cane Advisory”, or “we”, “us” or “our” as the context may require). The purpose of this policy is to clearly state how Cane Advisory intends to meet its obligations under 1) the Privacy Act 1988 (Cth) (‘Privacy Act’) and, to the extent applicable, 2) the European Union (EU) General Data Protection Regulation (‘GDPR’), where we process personal data relating to identifiable EU residents; 3) the Data Protection Act 2018 (UK) (‘UK Act’), where we process personal information relating to UK residents; and 4) the California Consumer Privacy Act of 2018 (‘CCPA’), where we process personal information relating to residents of California; and other laws where applicable.

Our Privacy Policy details the sort of information Cane Advisory may collect about you, how Cane Advisory manages, uses and discloses your personal information, sets out some of your privacy rights in relation to personal information and advises how you can contact us with privacy queries.

Cane Advisory recognises the trust you place in our company through your dealings with us. We do everything we can to maintain that trust. Our staff are employed on the understanding they will protect information about you. Under the Privacy Act, your rights to privacy are also protected. Where applicable, the GDPR, UK Act and the CCPA also place strict requirements on us to treat as confidential certain information provided to us by EU, UK and California residents.

By accessing, browsing or using any website owned and/or operated by Cane Advisory (each a “Site”) or otherwise providing your information to us, you acknowledge that you have read, understood and agree to be bound by this Privacy Policy. Since this Privacy Policy is subject to change without prior notice, you should check back on this Privacy Policy regularly. All changes are effective from the date of posting the revised Privacy Policy. By continuing to use the Site(s) after the Privacy Policy has been varied or by otherwise providing your information to us, you agree to be bound by the variation.

What is Personal Information?

“Personal information” is information or an opinion about an identified person, or information from which a person could reasonably be identified. That is regardless of whether the information or opinion is true, and whether or not it is stored in a material or intangible/electronic form.

Collection of Personal Information

We collect personal information from you when you knowingly provide it to us, such as through our Site(s), via email correspondence or otherwise as provided by you. We aim only to collect personal information that is necessary to carry on our business and to supply you with the goods and/or services that you have contracted or requested us to provide. However, we may also collect information about you to do internal research and to conduct market research for our own purposes.

We may collect the following personal information: · your name and contact details, such as your telephone or mobile phone number, email or postal address;

  • other information that you provide to us, workplace/place of business, date of birth, title or gender.

Use and Disclosure of Information

Cane Advisory will use and disclose your personal information if the disclosure is necessary to answer your enquiry or request, to supply you with goods and/or services requested, or to complete the services we provide.

When we collect personal information from you, we will use it for the reason/s we collected it and for other reasonable business purposes, which may include:

  • to database, store and process your personal information to provide you with the goods and/or services you have requested;

  • to enable us to improve and develop our products and services;

  • to understand your needs, to customise services to meet your needs and preferences, and to provide you with a better service;

  • market research;

  • to conduct our business;

  • to send you promotional and marketing material which promotes our business and services, including if you have subscribed to receive updates or other communications from us;

  • to send you updates or other communications including electronically, whether by newsletters, electronic direct mail or other means;

  • to assess suitability for a position at Cane Advisory;

  • to provide you with information and other value-added services;

  • to provide you with access to third-party experts in order to provide advice, information or other services;

  • development of programs or material that may benefit our customers;

  • to deal with any enquiries or complaints and for support purposes; and

  • to comply with our legal obligations or as required or authorised by law.

We may disclose your personal information:

  • where we have sought your consent or as is otherwise allowed or required by law;

  • to our related companies, contractors, suppliers or service providers for the purposes of providing products and services on our behalf and performing our administration and other operations, including accounting and finance checks, IT, marketing, record keeping and statistical purposes, market research, safety purposes, fulfilment services and/or Site traffic analysis;

  • to service providers for the purposes of providing goods or services that may be of interest to you or that you have requested;

  • to any entity to which we propose to assign any part of our business; or

  • or to other organisations with whom we have contractual agreements.

We will never sell your personal information.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Cookies

The use of cookies and other information is used on our Site to optimise the viewing experience, troubleshoot any problems and better serve content. A cookie is a piece of information that our web server may send to your machine when you visit our Site. The cookie is stored on your machine, but does not identify you or give us any information about your computer, so is not personally identifiable information under current Australian law, although it may be in other jurisdictions. A cookie helps us to recognise you when you re-visit our Site and to co-ordinate your access to different pages on the Site, and helps us to optimise your experience, troubleshoot any problems and better serve content. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.

Links to Other Websites

Our Sites may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Remember, this Privacy Policy is strictly limited to our collection, storage and use of personally identifiable information collected via the Sites or otherwise in the course of our business, and does not apply to any third parties. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement policy applicable to the website in question.

Storage and Security

Any information that we no longer use is destroyed. The exception to this may be information required for possible data analysis at a future date, or information we are legally required or advised to hold for specific time periods. Wherever possible, the information will be retained in a form that does not allow you to be identified.

The security of your information is important to us. When we have collected information about you it cannot be seen or modified by anyone other than those authorised to access the information for the purposes stated above. We will endeavour to make reasonable efforts to ensure information is stored securely in electronic form and to keep this information accurate, up to date, complete and relevant. We ensure only those necessary have access to your personal information. Electronic and managerial procedures have been put in place to reasonably secure any information collected from misuse, interference or loss, and in order to prevent unauthorised access, modification to or disclosure of that information. We utilise systems, services and third party platforms to manage and store your personal information that are located outside of Australia. However, we will never lose effective control of your personal information.

Your Rights, Access and Correction of Information

Ythe right to have incorrect personal information updated;

  • the right to transfer their personal information to another person or entity (right of data portability);

  • the right to restrict or object to processing, or withdraw consent to processing;

  • the right to lodge a complaint with a supervisory authority (see below);

  • the right to know what personal information is sold or shared and to whom; and

  • the right to opt-out of the sale of their personal information (Do Not Sell My Personal Information right).

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Changes to This Privacy Policy

Contact us

You can contact us using the following details:
‍
Privacy Officer

Cane Advisory SAS

Email: Isabel@CaneAdvisory.com